Resource Strategic Change Facilitators


THE ROUTE TO MASTER FACILITATOR
STAGE ONE – DEVELOPING EFFECTIVE FACILITATION SKILLS


Objectives: To provide individuals with a range of techniques, models and process skills to enable them to make group working situations more productive. The workshop will examine:
  • Listening and Intervention Techniques
  • Process and Creative Thinking techniques
  • Learning how to apply the approach to situations

  • The Resource Model of Facilitation emphasises ‘task’ success and its dependence upon effective 'process', which requires facilitators members to have excellent creative thinking and process skills. Individuals will be introduced to and practice the use of a range of proven techniques and tools.

    Designed for: Those who are seeking to make group and stakeholder interactions more effective and to enhance the productivity of any group's outputs.

    Outcomes: As a result of participating in the Workshop they will be able to:
  • Identify how to make quality improvement and problem solving activities more productive
  • Use a range of creative thinking and process techniques at the appropriate time to improve the way in which a group is working together
  • The course will cover the use and application of the following tools and techniques and Process Skills including:
    • Four Level Model of Feedback
    • Summarise, Propose, Output (SPO)
    • Braindump and Clustering
    • Relative Importance Grid
    • Four Box model
    • Going Dotty
    • Fishbone
    • Analogy
    • Values Chain
    • Matrix Charting
    • Five Questions
    Duration: Two days
    Each delegate will receive a copy of the book: Facilitation – an Art, Skill, Science or All Three? and the manual: Facilitation – Models, Tools and Techniques for Effective Group Working.

    Workshop Structure
    The Workshop begins with an introduction to the underpinning theory and an explanation of the framework which guides the facilitator. Participants then learn to use some of the key facilitator skills and practice some techniques.

    On Day two the participants practice some more techniques and then try them out in exercises and a 'real' topic (relevant to the business).

    In this way the participants will have understood the rationale behind the theory, practiced using the techniques and tested their use in a pragmatic context.

    The Workshop sets the scene for their use of the techniques and models as a Facilitator. Delegates are then invited to practice using the techniques back at work in preparation for Stage Three.

    Cost:
    The cost of participating in this learning experience is in two parts: the cost of the Programme and the accreditation (through the ILM)

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